Shipping policy

Order Processing

Orders are usually processed within 1–2 days. Once dispatched, standard delivery is estimated to take 10–15 business days.

Free Shipping

We offer free shipping to supported destinations worldwide. If your address is unavailable at checkout, please contact us for assistance.

Delivery Times

Delivery estimates are not guaranteed. Customs inspections, weather, public holidays, and carrier delays may affect arrival times.

Tracking Your Order

Tracking information is available once a tracking number has been assigned to your shipment. Tracking updates may take some time to appear.

If you need help locating your tracking number or checking your shipment’s progress, email support@mindfulshells.com with your order number.

Duties and Taxes

Shipping includes applicable import duties and taxes. If a carrier or customs authority requests an additional payment, please contact us so we can check the charge and assist you.

Address Changes and Delivery Issues

Please check your delivery address carefully before placing an order. If you notice an error, contact us as soon as possible. Changes may not be possible after dispatch.

If your package is delayed, arrives damaged, or is marked as delivered but cannot be found, please contact us with your order number. We will help investigate with the carrier and advise you on the next steps.

Contact

For shipping and delivery questions, email support@mindfulshells.com.